167-169 Great Portland Street
5th Floor London W1W 5PF
Privacy policies
1 INTRODUCTION
1.1 We are committed to safeguarding the privacy of our website visitors and service users; in this policy, we explain how we will handle your personal data.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
1.3 Our website incorporates privacy controls that affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing. You can change privacy settings by contacting us by phone or online request from within your account on our website.
2 HOW WE USE YOUR PERSONAL DATA
2.1 In Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process your account data (“account data“). The account data may include your name and email address and any other information necessary to process salary payments or contract payments to you. The source of the account data maybe you, or any employment agency, contractor, intermediary or employer or with whom you have a relationship. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. Where you have provided us with this information, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Where a third party has provided us with your account data, the legal basis will our legitimate interests, namely the proper administration of our website and business.
2.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address, identity pictures, gender, date of birth, educational and employment details. The source of the account data may be you, or any employment agency, contractor, intermediary or employer or with whom you have a relationship. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. Where you have provided us with this information, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Where a third party has provided us with your account data, the legal basis will our legitimate interests, namely the proper administration of our website and business.
2.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include any information necessary for you to be placed in work and/or any information necessary for the correct processing of payments for such work, including any appropriate deductions and statutory reporting. The source of the account data may be you, or any employment agency, contractor, intermediary or employer or with whom you have a relationship. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. Where you have provided us with this information, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Where a third party has provided us with your account data, the legal basis will our legitimate interests, namely the proper administration of our website and business.
2.6 We may process information contained in any enquiry you submit to us regarding products and/or services] (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.
2.7 We may use the personal information you submit to us (or that’s which is submitted on your behalf, with your consent) to market our services to you after we have provided our services to you for the fort time. The legal basis for this processing is consent.
2.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.9 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.10 We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.11 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.12 Please do not supply any other person’s personal data to us, unless we prompt you to do so, for example where you have the other persons authority to do so for the purposes of a referral reward.
3 PROVIDING YOUR PERSONAL DATA TO OTHERS
3.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
3.3 We may disclose your personal data to our suppliers, subcontractors and clients insofar as reasonably necessary for the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.4 Financial transactions relating to our website and services are handled by our payment services providers (BACS). We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, dealing with complaints and queries relating to such payments. You can find information about the payment services providers’ privacy policies and practices at www.bacs.co.uk.
3.5 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.
3.6 In addition to the specific disclosures of personal data set out in this Section 3, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
4 DATA STORAGE AND ACCESS
4.1 Data is stored (hosted) at secure facilities located within the European Economic Area (EEA).
4.2 Data may be accessed by partners located outside of the EEA. Such access is regulated by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
5 RETAINING AND DELETING PERSONAL DATA
5.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain and delete your personal data as follows:
(a) If we have processed a placement or payments for you we will retain your personal data for a period of seven years, at the end of which period it will be deleted from our systems.
(b) If we have not processed a placement or payments for you, but you have provided us with personal data and accepted our privacy policy, we will retain your personal data for a period of two years, at the end of which period it will be deleted from our systems.
(c) If we have not processed a placement or payments for you, but you have provided us with personal data and not accepted our privacy policy, we will retain your personal data for a period of six months, at the end of which period it will be deleted from our systems.
(d) If we have not processed a placement or payments for you, but we received your personal data from a third party to whom you provided it (e.g. a recruitment agency) and you have not accepted our privacy policy, we will retain your personal data for a period of one month, at the end of which period it will be deleted from our systems.
5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6 AMENDMENTS
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We may notify you of changes to this policy by email or through the private messaging system on our website.
7 YOUR RIGHTS
7.1 In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting the website address in the link provided at registration.
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes, and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; For compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9 To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.10 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
7.11 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.12 You may exercise any of your rights in relation to your personal data by written notice to us.
8 ABOUT COOKIES
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
9 COOKIES THAT WE USE
9.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) status – we use cookies to help us to determine if you are logged into our website;
(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you;
(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(e) analysis – we use cookies to help us to analyse the use and performance of our website and services; and
(f) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
10 COOKIES USED BY OUR SERVICE PROVIDERS
10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
10.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy
11 MANAGING COOKIES
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies on the browser suppliers websites
11.2 Blocking all cookies will have a negative impact upon the usability of many websites.
11.3 If you block cookies, you will not be able to use all the features on our website.
12 OUR DETAILS
12.1 This website is owned and operated by HARDWORKING ALWAYS LTD.
12.2 We are registered in England and Wales under registration number 13558089
12.3 Our principal place of business is at 167-169 Great Portland Street 5th Floor London W1W 5PF
12.4 You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form; www.hardworkingalwaysumbrella.co.uk/contact-us/ or
(c) by telephone, on +44 203 334 9809
Terms and conditions
Thank you for visiting Hardworking Always Ltd. The Hardworking Always Ltd website has been made available to you, subject to your compliance with the below terms and conditions. Please read this document carefully before accessing or using the Hardworking Always Ltd website. By accessing or using this website, you agree to be bound by the Terms and Conditions. If you do not wish to be bound by the Terms and Conditions, you may not access or use the website.
Modification of the Terms and Conditions
Hardworking Always Ltd reserves the right to change the terms and conditions and notices at any time. Such modifications shall be effective immediately upon posting such changes. Therefore, you are responsible for regularly reviewing these Terms and Conditions and additional terms or notices posted on the Hardworking Always Ltd website. Your continued access to this website shall be deemed your conclusive acceptance of the modified agreement.
Privacy
Hardworking Always Ltd is fully committed to protecting your privacy. Please review our Privacy Policy, which also governs your visit to Hardworkingalwaysumbrella.co.uk to understand our practices regarding the use and disclosure of your personal information.
Electronic Communications
When you visit hardworkingalwaysumbrella.co.uk or send e-mails to us, you are communicating with us electronically, and thereby you are consenting to receive communications from us electronically or by other means available. We will communicate with you electronically, by telephone or by facsimile. It is further understood that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
Copyright and Licenses
The entire contents of this website, including but not limited to: Text, graphics, logos, button icons, Flash movies, images, audio clips, digital downloads, data compilations, and software, are the property of Hardworking Always Ltd, its content suppliers or its clients and are protected by Domestic and International copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior express written consent of Hardworking Always Ltd. You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of another parties rights, please contact us immediately at info@hardworkingalwaysumbrella.co.uk
to notify us of this infringement.
License and Website Access
Hardworking Always Ltd grants you limited license to access and make personal use of this website and not to download (other than for page caching purposes) or modify it, or any portion of it, except with the express written consent of Hardworking Always Ltd . This website or any portion of this website may not be reproduced, duplicated, adapted, copied, sold, resold, transmitted or otherwise exploited for any commercial purpose without the express written consent of Hardworking Always Ltd. You may not frame, or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, flash movie, page layout, or form) of Hardworking Always Ltd without the express written consent of Hardworking Always Ltd . You may not use META tags or any other “hidden text” which utilise Hardworking Always Ltd or any other derivative of our domain or company name without the express written consent of Hardworking Always Ltd. You are hereby granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Hardworking Always Ltd so long as the link does not portray any false, misleading, derogatory, or otherwise offensive matter. It is further understood and agreed that Hardworking Always Ltd cannot and does not guarantee or warrant that files made available for downloading through Hardworking Always Ltd website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. It is your responsibility for implementing sufficient safeguards and procedures to ensure that any files obtained through Hardworking Always Ltd are free from such contaminations. You are welcome to use our online facilities to store and access electronic copies of bank statements, timesheets etc. By agreeing to these Terms and Conditions you accept that Hardworking Always Ltd cannot be held liable for any loss of information how so ever caused. You must not upload any files which contain malicious or illegal material, or any material likely to cause offence or capable of causing damage to the servers. Failure to adhere to these conditions will result in immediate suspension of service, removal and destruction of the files.
Disclaimer of Warranty/Limitation of Liability
THIS WEBSITE AND RELATED INFORMATION IS PROVIDED BY Hardworking Always Ltd ON AN “AS IS” AND “AS AVAILABLE” BASIS. Hardworking Always Ltd MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND, OR AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Hardworking Always Ltd DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hardworking Always Ltd DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM Hardworking Always Ltd ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Hardworking Always Ltd WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. Hardworking Always Ltd USES REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. Hardworking Always Ltd ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY TYPOGRAPHICAL OR OTHER ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE. IN THE EVENT THAT A PRODUCT IS LISTED AT AN INCORRECT PRICE OR WITH OTHER INCORRECT INFORMATION, Hardworking Always Ltd SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR THE PRODUCT LISTED INCORRECTLY. IF A PRODUCT OFFERED BY Hardworking Always Ltd IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT TO Hardworking Always Ltd FOR A REFUND. ALL POSTAGE REQUIRED TO RETURN A PRODUCT WILL BE AT THE BUYER’S EXPENSE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Third-Party Links
Linked websites are not under the control of Hardworking Always Ltd is not responsible for the contents of any linked site or any link contained in a linked site. Hardworking Always Ltd provides links to you only as a convenience, and the inclusion of any link does not imply or constitute an endorsement by Hardworking Always Ltd of the site.
Applicable Law
By visiting Hardworking Always Ltd website, you agree that the laws of England and Wales will govern these Terms and Conditions and any dispute of any sort that might arise between you and Hardworking Always Ltd.
Indemnification
You agree to indemnify, defend and hold harmless Hardworking Always Ltd, its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including attorney’s fees, resulting from any violation of these Terms and Conditions (including negligent or wrongful conduct) by you or your use and access of Hardworking Always Ltd website.
International Use
Given the global nature of the Internet, you agree to comply with all local rules, including, without limitation, rules about the Internet, data, e-mail, privacy, copyright, and trademark infringement. Additionally, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside.
Other Provisions
Hardworking Always Ltd failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms and Conditions. Hardworking Always Ltd may assign its rights and duties under these Terms and Conditions to any party at any time without notice to you. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.
Request
Please send notices by care of e-mail to info@hardworkingalwaysumbrella.co.uk
Modern slavery statement
This statement is made pursuant to s.54 of the Modern Slavery Act 2015 and sets out the steps that Hardworking Always Ltdhas taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.
Modern slavery encompasses slavery, servitude, human trafficking and forced labour. Hardworking Always Ltd has a zero-tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.
Our business
Hardworking Always Ltd payroll processes and contract documentation have been audited by industry experts and T advisors. With an in-house team of qualified accountants and tax experts, we are confident enough to contractually take on all compliance liability for CIS, IR35, AWR, MSC legislation, and general employer responsibilities.
Areas of risk
Workers would be at risk if they were paid at less than National Minimum Wage and/or were without acceptable right to work documentation. Hardworking Always Ltdhas specific procedures to prevent this.
Our policies
We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner. These include:
Our suppliers
Hardworking Always Ltd operates a supplier policy and maintains a preferred supplier list. We conduct due diligence on all suppliers before allowing them to become a preferred suppliers. This due diligence includes an online search to ensure that a particular organisation has never been convicted of offences relating to modern slavery.
In addition to the above, as part of our contract with suppliers, we require that they confirm to us that:
Training
We regularly conduct training for our procurement/buying teams so that they understand the signs of modern slavery and what to do if they suspect that it is taking place within our supply chain.
Our performance indicators
We will know the effectiveness of the steps that we are taking to ensure that slavery and/or human trafficking is not taking place within our business or supply chain if:
Approval for this statement
This statement was approved by the Board of Directors on 22/03/2023